The Laser Network, Inc.

4.3 (155)
From Dallas, TX
SinceAugust, 2021

About
It is our unique personal approach that distinguishes us from others. Kindly review some testimonials from our established partners to gain insight into our business relationships:

https://plus.google.com/108251252301933379221/about?hl=en&gl=us
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Reviews

Service as described 3.8
Communication 4.7
Punctuality 4.4
AG
Luckily, the issue with my printer turned out to be the easier one of the two likely problems and the technician was able to identify it immediately. I strongly endorse their services.
March 6, 2023
EL
Elizabeth L.
I contacted them because my HP T730 Plotter had something other than paper obstructing it. In just five minutes, they responded and arranged for a technician to come and resolve the problem. The technician arrived promptly and fixed the issue in only ten minutes. Additionally, they instructed me on how to replace the printer head myself when required. The technician was timely, proficient, and had a professional demeanor with a smart appearance. I will certainly reach out to them again if I encounter any further issues.
March 6, 2023
CM
Christopher M.
Our office had a printer malfunction, and we urgently required assistance as it was our sole device. I contacted The Laser Network for support and received a prompt callback. Instead of simply scheduling a technician to visit our office and charging us with travel fees, they asked me to detail the issue and send relevant information so that a technician could attempt a preliminary diagnosis of the problem. They successfully identified the problem, ordered a replacement part, and made a single visit to install it. Additionally, the technician cleaned our printer and demonstrated knowledge, friendliness, and punctuality. We plan to continue utilizing their services as our preferred vendor.
June 15, 2022
MP
I recently tried to fix my older Xerox printer, but unfortunately, the technician informed me that they were unable to do so because the parts needed were not available. Instead, they offered me an excellent offer on a new printer and a trade-in option for the old one. I am extremely delighted with the service and grateful for their help. Thank you! JY
February 27, 2022
JW
Jonathan W.
After I made an inquiry, they promptly responded and reported back the following day. Thanks to their efficient service, my printer issues are now a thing of the past. I will definitely utilize their services again and highly recommend them.
September 27, 2021