Sears Garage Solutions

I am extremely grateful for the positive experience I had. Mikhail, the tech who completed the work, and Shane, the owner, were excellent in terms of quality, professionalism, responsiveness, value, and punctuality. I would highly recommend them to anyone. My garage door is functioning flawlessly now.

With Shane's prompt assistance, the difficulties I faced with my garage door were resolved, resulting in an improved operation with a notable decrease in noise.

At 8am sharp, technician Adam will arrive for his scheduled appointment (within the 8am-12pm timeframe) according to the text I received. Subsequently, he will assess the repairs that need to be done and explain the process and expected timeline of the job. Additionally, he gave a thorough explanation of the labor warranty and electronic document signing. He patiently and professionally answered all of my questions, making for a pleasant and satisfactory experience. I am very grateful for his outstanding work, and offer my thanks and appreciation.

We were elated when a repairperson finally arrived to fix our garage door. Initially, we reported the issue on August 9th while I was with A****. However, the earliest availability for a service appointment was on the 15th, which I agreed to. Regrettably, despite reaching out four times and speaking with multiple agents who acknowledged having trouble finding a competent local professional, the company kept canceling and rescheduling the appointment for almost three weeks. Frustrated, we opted for Sears Garage Solutions, and after contacting Shane, he promptly dispatched Dave to fix our garage door. To our surprise, not only does the door sound better, but it runs much smoother than ever before. Dave also provided some helpful advice and knowledge about the door. Frankly, I regret waiting as long as I did, and I am impressed by Shane and Dave's professionalism. My family and I now know who to contact for any garage-related issues. I highly recommend Sears Garage Solutions- they won't disappoint.

Shane exhibited commendable professionalism and honesty when he arrived the very day I called him to fix my garage door. He didn't attempt to sell me anything unnecessary or overcharge me, and I respect that. I will unquestionably contact him for future repairs.