McSwain Carpets & Floors

5.0 (1)
From Cincinnati, OH
SinceAugust, 2021

About
As a Flooring Consultant, Doug Bell is committed to providing McSwain's Shop@Office and Shop@Home services which bring on-site convenience to McSwain's clients. His focus is on high performance, quality, and durability, offering a wide range of name-brand carpet, flooring, and wall coverings. His passion for client satisfaction is unwavering, and he strives to deliver the highest level of customer service.
Doug's vision is to become the first and best choice for installed flooring in SW Ohio, N Kentucky, and SE Indiana. His mission is to make the process of getting beautiful new floors easy to accomplish, with the goal of creating clients for life. He values putting clients first, following the Golden Rule, teamwork, integrity, and achieving results.
With over 25 years in the maintenance and remodeling industry, Doug provides services to both residential and commercial clients, including property management, offices, retail spaces, places of worship, healthcare facilities, hospitality venues, educational institutions, and government offices. McSwain's line of quality, name-brand products includes carpet, hardwood, laminate, ceramic, vinyl flooring, and wall treatments. Doug offers convenience through Shop@Office / Shop@Home services, with on-site consultations and professional installation. He strives to provide quality products and world-class service at warehouse direct prices.
The range of available products includes both commercial and residential grades of carpeting, carpet tile, rugs, runners, mats, hardwood, laminate, sheet vinyl, luxury vinyl tile, luxury vinyl planks, vinyl composition tile, porcelain tile, ceramic tile, rubber tile, and rolled rubber. All of these products come from well-known brands such as American Olean, Anderson Tuftex, Armstrong, Cleo, Congoleum, COREtec, Dal Tile, Dixie, Dream Weaver, DuChateau Hardwood, Fabrica, Gulistan, Johnsonite, Karndean Design Flooring, Leggett and Platt, Mannington, Masland, Marquis Carpets, Mercier Hardwood, Metroflor, Milliken, Mohawk, Naturally Aged Flooring, Phenix, Philadelphia, Queen, Robbins Hardwood, Scottdel, Shaw, Stainmaster, Stanton Royal Dutch, and Unique Carpets.
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Reviews

Service as described 5.0
Communication 5.0
Punctuality 5.0
JA
I highly recommend Doug for his exceptional professionalism and thorough explanations. When I conveyed my urgency to him, he promptly communicated it and ensured that we received the desired deadline.
September 8, 2021