PC-Triage

5.0 (310)
From Portland, OR
SinceFebruary, 2022

About
I value the functionality of your computer and understand that it is essential for work, home, recreation, relaxation, and communication. To ensure timely and cost-effective solutions, I prioritize providing excellent service and offer free pickup and delivery.

It all comes down to people. As the users and beneficiaries of technology, people are at the heart of everything. While computers can be frustrating, they must ultimately serve the needs of people.

Through my work, I have the opportunity to visit various locations, some dull and some exciting. Regardless of location, I always enjoy the challenge of solving computer problems.

At the end of the day, a computer is merely a thing. While I am dedicated to repairing and improving these devices, my focus is always on the people they serve.
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Reviews

Service as described 5.0
Communication 5.0
Punctuality 5.0
MN
Michael N.
This gentleman is an angel! He came to my aid when I was scammed and required my computer to be cleaned. He demonstrated exceptional expertise and promptly resolved the issue. I strongly recommend his services!
March 27, 2023
AT
Ashley T.
Although limited to selecting only three items, professionalism and punctuality were still paramount. I have no concerns whatsoever - my computer's new battery and charging port have finally been repaired! I have retained his business card and will undeniably reach out again when I require further maintenance or upgrades.
January 29, 2023
RW
Rachel W.
The computer repair service provided by Roy was splendid. He was prompt in reaching out to me, and we had detailed discussions over the phone regarding my computer issues. Apart from the technical aspect, we also indulged in some great small talk. The very next day, he arrived at my doorstep to pick up the computer. Surprisingly, the very next day, he returned the fully repaired and operational machine. I hope not to have any issues in the future, but if I do, Roy would be my go-to person.
December 13, 2022
KM
Kayla M.
Within minutes of my request for assistance, Ron replied and provided an estimate for repairing my laptop. The following day, he picked it up for repair. Although I wish he could have picked it up the same day, Ron proved to be very responsive. After examining the laptop, he communicated a status update and an updated estimated cost for the repair. Five days later, Ron returned the fixed laptop to my doorstep. Given that the repair required attention to difficult hardware issues, I found the turnaround time reasonable. Moreover, the price was fair considering Ron picked up and dropped off the laptop, which saved me from investing time and gas into visiting Best Buy. As a busy mom with two young children, I appreciate any time and energy-saving approaches. Ron's approach sets an example. In the future, I will consider using his services again!
August 22, 2022
ST
Sarah T.
Ron provided excellent service that left me thoroughly pleased. My laptop had failed to power on, and after contacting him, he promptly picked it up the same afternoon. The same evening, he called and informed me that he had fixed it without data loss and would return it to me the following day. Sure enough, my computer was back with me before noon. Ron's professionalism, timely response, and competitive pricing make him my go-to for any future computer repair needs. I highly recommend him and his business, PC-Triage.
April 27, 2022