Pro Hvac

4.4 (31)
From Concord, NC
SinceApril, 2022

About
At the forefront of HVAC requirements lies our company. Our primary focus revolves around providing exceptional customer service and effective communication. Our ultimate goal is to ensure our clients' utmost satisfaction, and until then, we do not receive compensation.
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Available services

Reviews

Service as described 4.9
Communication 3.4
Punctuality 4.8
JS
Jennifer S.
As new homeowners of a 2020-built property, we were unsure why our HVAC system kept freezing over and producing a loud noise. However, our doubts were swiftly addressed when Ralph promptly responded to our request and personally inspected the issue. Thankfully, he had the expertise to identify the root cause of the problem and suggest an effective solution. Throughout the entire process, Ralph maintained a high level of professionalism, keeping us informed on each step he took.
January 17, 2023
KG
Kayla G.
The service I received was exceptional as they provided a detailed explanation on everything I needed to know about my furnace. Moreover, they also reworked the wiring of my outside unit to ensure the safety of my family during a potentially dangerous situation. I will undoubtedly hire them again for the replacement of my system when summer arrives. Their prompt response was also greatly appreciated, and their dedication towards taking care of me, explaining everything and saving me money was commendable.
January 1, 2023
KH
Kayla H.
Following a quote for an exorbitant sum to replace a furnace board provided by another company, Raphael visited my residence. Promptly assessing the situation, he identified the issue to be a faulty switch, voiding the need to replace the board altogether. Raphael efficiently resolved the problem in no time, ultimately saving me over $700. Throughout the course of his service, he professionally maintained communication with me regarding his arrival.
December 29, 2022
NG
Nicole G.
It was a delight working with Raphael. He promptly tended to our problem and was very efficient at diagnosing it. He arrived on time for our scheduled appointment and swiftly restored our heat. I strongly endorse his services.
December 27, 2022
MR
Melissa R.
Raphael did an exceptional job; he carefully elucidated the issue with our antiquated system and provided various solutions to resolve it. As our previous HVAC system was outdated, we decided to opt for a new one. Within just two days, Raphael procured and installed the new system efficiently. I am extremely satisfied with the service and will undoubtedly resort to them again!
July 26, 2022