Shaw Plumbing Co. LLC

Upon receiving my message, Doug promptly placed an order for the required equipment on the same day. Despite a cancellation, he managed to schedule me in for the following day along with his team, and they effectively replaced my two water heaters without any hassles. The cost was reasonable, and Doug was patient enough to address all my queries beforehand as well as after the job. Overall, working with Shaw Plumbing has been an incredible experience.

Working with these individuals is fantastic. They are punctual, incredibly well-informed about water heaters, and can efficiently manage repairs and replacements in just one day. When I needed to replace my 15-year-old water heater, they were able to procure a brand new Bradford White model and install it seamlessly. Additionally, they took care of removing the old unit, making it a truly all-inclusive service.

Doug was able to install a new tankless water heater to replace my outdated 40 gallon tank water heaters. He was extremely communicative from start to finish and didn't hesitate to address any concerns or queries I had. His workmanship is top-notch and he carried himself with utmost professionalism. Without a doubt, I would recommend his services to my loved ones. Thank you for your outstanding work! I am grateful for your meticulousness and for leaving the space spotless after the job.

My initial experience with CrackerJack involved hiring a plumber to address a gas leak at my water heater. I reached out to Shaw Plumbing through the service and promptly received a response from Doug. Within no time, he gave me a call, detailing the estimated duration and cost of the job. Only an hour later, Doug arrived at my doorstep, and he tackled the issue with greater effectiveness and speed than he initially predicted. I was concerned that I wouldn't have hot water for my baby's bath, but Doug's professionalism and efficiency allowed me to breathe easy. Meanwhile, another plumber charged a consultation fee and claimed that the repair would cost three times as much. By discovering such an honorable business, I'm happy to recommend Doug to anyone in need of a reliable plumber.

Realizing our hot water heater was out on December 30 at 8:00 pm, I posted a request for a new one to be installed on CrackerJack. Despite my belief that no one would be available on New Year's Eve, I received a text from Doug Shaw of Shaw Plumbing within minutes of my request. I relayed past advice from other plumbers that tearing out the closet it resided in was necessary, but Doug asked for detailed dimensions and pictures to confirm their suggestion. He ultimately disagreed with their evaluation and scheduled an appointment for the next day. Doug called me exactly 15 minutes before he was due to arrive, within the hour-long window he had given me the previous evening. He wore protective covers for his shoes each time he entered our home. And, he installed the replacement heater within an hour and a half. It was a perfect fit, and we had hot water in just 30 minutes. His work ethic and skill impressed us, and he even diagnosed and scheduled a repair for an additional issue. His rates proved to be competitively priced for the quick service provided. We will undoubtedly hire Doug Shaw for future plumbing needs as he has earned every one of his 5 stars on CrackerJack.