New City Appliances

Ken, the owner and technician, exhibited great professionalism while answering my calls promptly and providing helpful information to troubleshoot my problem. He had the necessary parts available for the next day. Ken arrived a few minutes before the scheduled time to perform the repair and did an excellent job. He even provided advice on how to take care of my appliance, ensuring further breakdowns are avoided. He is a military veteran, an entrepreneur, holds a specialized technology degree, and has more than six years of experience in appliance and HVAC repairs. Without a doubt, I trust Ken to be my go-to technician for any future appliance issues or parts I may need. He is professional, knowledgeable, prompt, affordable, and offers quality services, making him a great US veteran.