The Covered Patio

Our new screened in patio addition to our home has brought us immense joy. The Covered Patio has truly exceeded our expectations. Within days of requesting a quote, Cole visited our home and took care of all our needs. The installation was carried out by Carlos and Chris and we must say they are highly skilled professionals who provided amazing customer service. They were always there to assist us whenever we needed them. Choosing The Covered Patio has been one of the best decisions we've made.

We found exactly what we were searching for in the porch's magnificent appearance.

A few months ago, I had this company over to provide a quote for a project, but the representative who visited me informed me that he would need to send the project manager. However, since then, I haven't received any communication from them. Despite making several calls to the business, I have been brushed off and told to give them more time because they are preoccupied. It has now been a couple of months, and still, I haven't heard anything from them.

My screened porch is everything I wanted and more. The craftsmanship is impeccable, sturdy and visually stunning. The quotation was easy and accurate without any additional unnecessary add-ons which made for a fair price, a vendor provided a quote $2,000 more expensive for the same job. The team was fantastic, easy to work with, and friendly.

Recently, I embarked on a quest to find patio quotes and received a plethora of responses. However, The Covered Patio truly stood out among the rest. I was blown away by the exceptional customer service I received from the get-go with Chase. Their positive attitude, prompt follow-up, and overall professionalism left me impressed. As someone who values great customer service, I have to give credit where credit is due. Chase was superb and made the experience a pleasure. Justin came to evaluate my area and offered a quote. He arrived on time, exuded a professional and affable demeanor, and was efficient in his work. Their customer service goes above and beyond, a rarity in today's business landscape. They followed up with the best, reasonable quote, taking into consideration their status as a small business and our needs. Without hesitation, I wholeheartedly recommend The Covered Patio if you want peace of mind and quality work from a small business. You will not be disappointed and will want to entrust them with all future work. We could use more businesses like them. Thank you, Chase, Justin, and The Covered Patio team!