Cecilia home

Mason and their team deliver excellent value for the cost. I enlisted their services for a home renovation that required architectural and structural designs, which involved dismantling a load bearing wall. On the positive side, I must acknowledge that Mason possesses a vast understanding of their craft and strives for perfection while managing risks effectively. However, there is room for improvement in communication to ensure that all parties are aligned with expectations. Additionally, it would be beneficial for them to adopt a customer-centric approach and consider the customer's perspective. Nevertheless, I am pleased that the project's outcome was successful.

Mason is an excellent person to collaborate with. Although he was EXTREMELY helpful, unfortunately, what I required was beyond his area of expertise. Despite spending roughly twenty minutes with me, I couldn't offer him any compensation. Nonetheless, he provided me with valuable guidance, and now I am aware of what I must do. I may require his assistance in the future, so I wanted to provide him with a review. He is genuinely knowledgeable.

Their responsiveness was notable, as opposed to a few other engineers we had corresponded with. The quality of the work was impressive. I am grateful for their professionalism.

Immediately contacted us and maintained effective communication. Offered assistance in relation to concerns about retaining wall and foundation problems and informed us about the upcoming actions.

Mason's priority lies in prioritizing the best interest of potential clients rather than solely pursuing their business. In my specific situation regarding a foundation inspection inquiry, he presented both advantages and disadvantages, even if it meant that his own services were not required. Based on his demonstrated commitment, I would confidently enlist his services when the need arises.