Zoom Drain

5.0 (10)
From Rochester, NY
SinceOctober, 2021

About
Zoom Drain & Sewer Service offers complete drainage solutions for both residential and commercial needs. Our specialties include drain cleaning, inspection, and repair. What sets us apart is our timely response to emergencies and our ability to provide targeted resolutions for drain and sewer problems. We cater to a wide range of drainage systems, from simple ones like sinks, toilets, and tubs to complex ones like main drains, roof drains, storm drains, and other water carriers. Keeping in mind the important need for hygiene, we offer grease trap cleaning services as well.
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Reviews

Service as described 5.0
Communication 5.0
Punctuality 5.0
ET
Emily T.
Wow, I cannot recommend this company and Anthony enough! The service was absolutely fantastic, and Anthony was an exceptional technician. He is the epitome of hardworking, friendly and knowledgeable. Anthony genuinely cares about resolving issues and goes above and beyond to help his clients. He even takes the time to explain everything in great detail, making you feel comfortable along the way. I was having trouble with a persistent odour coming from my shower pipes, and despite my best efforts, I just couldn't get rid of it. However, Anthony quickly identified the problem and fixed it with remarkable speed. I was so impressed with his work that I will not hesitate to call him in the future should any further plumbing issues arise. Thanks to Anthony, my first homeowner experience was smooth sailing!
March 11, 2023
NL
Nicole L.
Philip presented timely and professional communication to arrange an appointment. Upon arrival, his detailed and knowledgeable assessment was precisely the kind of qualities that I highly appreciate when collaborating with service professionals.
June 23, 2022
NC
Nicholas C.
To fix my main drain issues, I reached out to Zoom Drain. Within the same day, Tony and his apprentice Phil arrived to assess the situation. They immediately used their snake and camera to inspect my drain and located a blockage 50 feet from the starting point. Then, they started digging to uncover my plumbing and Tony skillfully cut open the pipe. After returning with the necessary parts, he quickly fixed the issue and used a high-pressure hose to clear out the lines. The next day, Tony and Phil returned to clear my drain lines with the snake and discovered a separate break. They informed me of the problem and returned a few days later to replace 14 feet of the main drain. The duo was incredibly knowledgeable, respectful, and professional, working together diligently throughout the process. Overall, if I encounter any future drain issues, I wouldn't hesitate to choose Zoom Drain again.
June 5, 2022
BR
Brandon R.
When I experienced a plumbing issue at my home, I reached out to several places for assistance. While many were unhelpful, Zoom Drain exceeded my expectations. Stephanie, who was nothing short of amazing, accommodated my schedule and was able to dispatch someone to my home in Williamson on the same day. She was kind enough to even answer the phone at 8 pm. Tony and Phil, the professionals who came to help me, were exceptional. They kept me in the loop every step of the way and informed me of the expected cost upfront. The company as a whole and the people who work there are highly recommended by me. Tony himself spoke highly of the company and it seems like an excellent workplace. Despite working until 9:30 pm, there was no additional charge for after-hours service.
May 12, 2022
JM
James M.
Working with Zoom Drain was an exceptional experience for me. I had a problem with the sewage backup in my duplex, and Anthony arrived promptly even after business hours at around 8 pm. His professionalism was impressive, and he provided me with a detailed explanation of my issue. Not only did he fix it, but he also suggested some preventative measures for the future. I highly endorse Zoom Drain's services, but especially Anthony's.
November 24, 2021