Key Impact Properties

Working with Holly was fantastic. We opted to handle our property management ourselves for personal reasons but Holly still offered a wealth of valuable professional guidance and insight.

Working with Holly has been delightful due to her prompt response time and remarkable attention to detail and follow-up. She took the initiative to contact me promptly through phone and email and provided me with all the necessary information to relay to my client. Her exceptional dedication far surpasses that of other property management companies.

Holly's responsiveness and attention to detail make her the best property manager I've encountered to date. I highly recommend collaborating with her.

I have been acquainted with Holly Bruce for nearly three years, and I can vouch that she consistently performs with excellence. While I was away on holiday, I received a phone call from the police department regarding an issue at my estate. The neighbours had contacted the authorities because a beeping sound similar to a fire alarm was heard. The police and fire departments required access to the property to investigate. At the time, the estate was unoccupied, and our property manager assigned Holly Bruce to assist us. I contacted Holly and provided her with all the necessary information. It was already late, around 6:00 PM, and she assured me that I need not worry and that she would handle everything. In brief, Holly promptly arrived at our property to grant entry to the police and fire departments for inspection. As it turned out, the sound emanated from the ceiling. The fire department confirmed that there was no immediate hazard, and attention could be deferred until the following day. Holly arranged to conduct a follow-up investigation in the morning and reassured our neighbours that all was well and that she would resolve any issues. Holly Bruce delivered on all fronts and saved my vacation! I enthusiastically endorse Holly and her firm to anyone who requires their services.

Fortunately, Holly assisted me in discovering the ideal tenant for my rental property. As a newcomer to landlording, she provided realistic expectations, despite my occasional disagreement. However, her unwavering stance was correct. By following her recommendations and direction, I found a superb tenant who remains with the property and is incredibly simple to oversee. Holly, thank you for bearing with my inquiries, apprehensions, and observations. You acted in a very professional manner, while accomplishing the task promptly, effortlessly, and with an outstanding outcome.