Smith Roofing & Exteriors

3.8 (10)
From Knoxville, TN
SinceAugust, 2021

About
At Smith Roofing, we go beyond the standard roofing company practices. We prioritize customer satisfaction and are primarily service-oriented. Need proof? Take a look at our exceptional reviews. Our highly skilled roofing specialists and exceptional office personnel are committed to delivering top-quality services. We guarantee our work without reservations, with the industry's finest warranties. Contact us today and experience unparalleled roofing services!
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Reviews

Service as described 4.0
Communication 3.3
Punctuality 4.1
DM
Danielle M.
The installation of raindrop gutter guards was completed and the surrounding area was tidied up.
October 24, 2022
BL
In general, the company was exceptional! They promptly responded, conducted themselves professionally, and executed exceptional work. Being a locally owned and family operated business, they offer high-quality services and uphold their standards. I would wholeheartedly suggest this company to individuals seeking roofing and gutter services.
July 23, 2022
JL
In 2011, my mother's roof underwent replacement due to hail storms. Recently, she noticed a leak near her chimney and contacted Smith Roofing. In just a week, they dispatched a representative who was extremely knowledgeable and thorough in his inspection. He took numerous photos of the roof to clearly demonstrate his observations to us. It turns out that the previous hasty repairs by an unreliable roofer had excluded certain essential features meant to extend the lifespan of the roof. Smith Roofing presented us with a reasonable quote for a long-lasting warranty-backed roof, which we accepted. The staff, from the office to the estimator to the work crew, were all fantastic to work with and we would no doubt recommend them to anyone in need of roofing services.
December 8, 2021
LH
To find a roofing and gutter company that's locally owned, give Smith Roofing a call. They offer excellent workmanship at a great value and are highly recommended. Additionally, their staff is polite and prompt in answering any questions you may have.
November 8, 2021
BF
After contacting Smith Roofing for my home insurance claim, they agreed to replace my damaged roof, comb the AC vents, and replace the affected ceiling area. Although I was initially satisfied with the installation, I soon discovered ongoing issues and concerns with their work, including incomplete repairs and excuses. Despite my understanding of the challenges with supply and demand during the current economy, I signed a contract and expected the job to be completed. Unfortunately, mold has now become a problem, and it seems that Smith Roofing is indifferent to my concerns. I would caution others to be wary of changes to the agreed-upon work and the potential negative impact on the customer's experience.
September 18, 2021