Jesus Lucero / Basic Roofing

4.8 (23)
From San Antonio, TX
SinceSeptember, 2021

About
At Basic Roofing, we have the necessary experience to effectively manage insurance claims. By utilizing Xactimate(TM), the software used by most major insurers, we can submit all required repairs directly to your provider. This ensures that the settlement you receive will cover all necessary repairs and is fair to you. Additionally, you will only need to deal with one estimate and contract for all work completed by Basic Roofing. Our ultimate goal is to provide complete customer satisfaction through quality workmanship. When homeowners acknowledge our hard work and give us positive feedback, it is the most rewarding part of our job. Our focus is always on prioritizing people, relying on the practical benefits of good karma to ensure our success.
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Reviews

Service as described 4.8
Communication 4.8
Punctuality 4.8
RT
Jesus proved to be exceptionally helpful as he efficiently and inexpensively completed the necessary repair job. In the future, if the situation arises, he will undoubtedly be our go-to choice once more.
October 17, 2022
SR
Jesus and his team were exceptional! They approached the job with professionalism and expertise, proving they knew exactly what they were doing. We were fortunate to have them secure our roof and we would rate them a perfect 10 stars if we could!
October 10, 2022
EA
Our roof was covered with a tarp by them and they have promised to return later for repairing or replacing it. We are grateful for their prompt attention to our requirements.
October 5, 2022
AJ
Their service was incredible. They responded promptly, offered a reasonable quote, arrived just a few hours after my initial inquiry, went beyond my expectations with their work, and the result looks fantastic. It's a relief to finally experience positivity after dealing with Ian-related issues.
October 5, 2022
LY
During Hurricane Ian, our property experienced some damage, which included roof shingles scattered on the ground. We assumed that our roof required repair, so we contacted Basic Roofing for assistance. In response, they arrived promptly and applied a dry service tarp, allowing us to schedule repairs later. However, upon inspection, they discovered that our roof was in excellent condition and that the shingles came from neighboring homes. To assure us, they took pictures of the roof and provided them too. It was an incredible experience, with no charges incurred as no repairs were necessary. It was gratifying to see companies like Basic Roofing, who are genuinely committed to helping people during challenging times. While our roof was unharmed, other parts of the property did sustain damage. We are grateful for Basic Roofing's honesty, professionalism, and trustworthiness, and we would like to express our profound gratitude to them.
October 2, 2022