Jesse Thompson

4.5 (11)
From Charleston, SC
SinceOctober, 2021

About
During the day, I work as a network architect. However, during my free time, such as nights and weekends, I lend a helping hand to frustrated customers struggling with their home internet problems. Companies such as Xfinity and AT&T in the greater Charleston area cannot justify paying top-tier workers to assist with the setup of your internet and local network. It requires their best engineers to maintain the infrastructure that supports their business, which does not include what's inside your home. This is where I come in. With over 10 years of experience working with enterprise networking and a passion for small home networking, I can help manage, secure, and optimize your home network. As technology continues to evolve, the average household internet subscriber cannot keep up or understand how to manage their network effectively. Allow me to offer suggestions and make changes to your setup, from your router to your wifi-enabled devices. Additionally, I can provide information about your subscription level and type of internet service being provided that your internet service provider may not disclose. As an independent contractor, I can only manage and modify equipment owned by the resident of the home. If you think I can be of assistance, please feel free to contact me via email. If there is very little or nothing I can do, there is no charge for a quick conversation. Looking forward to hearing from you!
Profile isn't claimed yet
Available services

Reviews

Service as described 3.9
Communication 4.7
Punctuality 4.9
AW
Anthony W.
The schedule was changed by Mr. Thompson, and he arrived promptly to assist us in fixing an Internet outage. He is an experienced and courageous young man with ample knowledge of network systems. He detected a complex issue and efficiently removed several unnecessary components. Lastly, he spent a brief moment guiding us to restore wireless printing through the network mesh, simplifying the process for us. Our interaction with him was very satisfying and cost-effective.
February 1, 2023
NL
Nicholas L.
To significantly enhance the efficiency of your household Wi-Fi setup, I suggest contacting Jesse, an expert in enterprise level networking, rather than just relying on a neighbor's recommendation. Jesse will assess your current situation, offer professional advice to suit your financial requirements, oversee the installation process (for individuals interested in do-it-yourself endeavors), or take care of the implementation himself. If you're seeking to put an end to ineffective Wi-Fi spots and disruptive buffering predicaments and finally obtain seamless coverage throughout your entire residence, look no further.
January 18, 2023
RM
Rachel M.
Jesse provided excellent service! He promptly responded to my initial request and arrived at our house without delay. His extensive knowledge and outstanding efficiency were apparent in the way he fixed our WiFi and offered helpful suggestions for enhancing our home network. Without a doubt, Jesse will be our go-to professional for any networking requirements we may have in the future.
November 6, 2022
RW
Rachel W.
Right from the start, the service was extremely helpful. They advised me on what to order, which was set to arrive on Saturday, and assured me of their arrival at 10am on Sunday. True to their word, they arrived promptly at 10am, and were able to complete everything within an hour. They even tidied up the messy wires before leaving. I paid for two hours of their service and it was undoubtedly worth it. Their expertise was evident in their efficient work, tidy and professional conduct. Without a doubt, I wholeheartedly recommend their services.
September 4, 2022
SM
Samantha M.
Jesse surpassed expectations in dealing with the intricate networking problem, responding late at night and beginning communication early the next morning through text. Despite the complexity of the issue, he demonstrated knowledge, patience, and kindness throughout the entire process. Additionally, his pricing was more than fair as he refused to accept any fee. In short, an excellent experience.
July 23, 2022