Benjamin Franklin Plumbing

3.5 (15)
From Dallas, TX
SinceDecember, 2021

About
At Punctual Plumbers, our top priority is respecting our customers' time. In the Dallas area, we offer expert plumbing solutions including repairs, installations, drain cleaning, water heater services, and more. We're so dedicated to punctuality that if we're ever delayed, you won't be paying for it. We always fix plumbing problems correctly on the first visit, and we provide a 100% satisfaction guarantee to our valued customers. Our approach involves convenience, respectfulness, proficiency, cleanliness, and integrity. Choose Benjamin Franklin Plumbing for unparalleled service that's earned us numerous accolades and the trust of our customers.
(Proudly authorized by Plumbing License # M-12561)
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Reviews

Service as described 3.0
Communication 3.0
Punctuality 4.5
DW
Our connection to the city sewer was compromised by tree roots, but thankfully Benjamin Franklin Plumbing was able to resolve the issue promptly after it surfaced. Corey Boyer and Jeff Baer's professionalism, courtesy, and assistance were greatly appreciated throughout the diagnosis and repair process. Corey first uncovered the issue, and Jeff guided me through determining the optimal solution before keeping me informed every step of the way. I cannot sing Benjamin Franklin Plumbing's praises enough - I've already recommended them to my friends and I would highly recommend them to anyone with a plumbing concern, regardless of its scope.
April 3, 2023
DM
Benjamin Franklin Plumbing is highly recommended for the exceptional professionalism and thoroughness displayed by Brandon. The great service provided is truly appreciated. Thank you.
December 26, 2022
SL
There was a minor water leakage in the line leading to one of my bathrooms. Benjamin Franklin Plumbing promptly scheduled an appointment and fixed it remarkably fast. Their service and repair work were top-notch, and I always choose them for my plumbing needs.
November 28, 2022
JH
I reached out to them on a Saturday noon because of a leakage in my ceiling. I shared my contact details along with pictures of the problem. I was notified through an automated message via CrackerJack that they would get back to me soon. However, it is now Sunday night and there has been no communication from their end. Fortunately, I was able to have the issue resolved by a different company.
July 24, 2022
RA
The two technicians were speedy and displayed professionalism and politeness. This plumbing establishment will now be my first choice for any plumbing issues. If only I had made the call earlier instead of delaying the repair, as the service was swift and effective. Credit to Kody and his assistant!
May 23, 2022