Appliance Repair & HVAC

4.8 (116)
From Mountain View, CA
SinceJanuary, 2022

About
With over a decade of experience in HVAC and appliance repair, I stand out from most professionals who are employed by companies. As an independent licensed contractor, I am committed to delivering superior workmanship and attention to detail. My services are backed by a warranty for both labor and parts to ensure complete customer satisfaction.
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Reviews

Service as described 4.8
Communication 4.8
Punctuality 4.8
RL
As per the agreed-upon schedule, the experts arrived and efficiently fixed my non-draining dishwasher. Within an hour, the job was impeccably completed, and they were also generous enough to grant me a discount.
February 21, 2023
JH
Jennifer H.
Within a day of requesting a schedule for my appliance issue, I was able to secure an appointment. Sam, the repairman, arrived promptly and provided us with a candid evaluation of the cause of our dishwasher leak and the estimated cost of repairs.
January 27, 2023
CL
Christopher L.
Sam did a great job repairing our refrigerator. Their responsiveness and punctuality were commendable. Sam worked efficiently and completed the job quickly. We're keeping their information for future appliance servicing. Thank you!
January 18, 2023
AA
I shall avail the services of this company in the future as they promptly responded to my request, were highly skilled and carried out effective maintenance work on my washing machine and dryer.
September 26, 2022
DB
Danielle B.
UPDATE: 09/26/2021 Following my review, their chief technician Vagan contacted me via chat and apologized for the erroneous diagnosis. They also refunded the service call charge. Both of these gestures are appreciated, and as a result, I am revising my review. 09/23/2021 Our dishwasher suddenly stopped working. Appliance Repair & HVAC sent a technician who quoted $520 to replace the Main Control Board and Main Control Panel of our three-year-old GE dishwasher. Given that a new dishwasher costs $500, I opted to replace it and paid a $70 service call fee. However, a day before placing the order, another handyman looked at the dishwasher and reset the GFCI outlet, restoring power. The dishwasher is now functioning properly, having simply tripped. I was disturbed by the incompetence of Appliance Repair & HVAC's certified technician, who missed such a fundamental diagnosis. This experience prompted me to reconsider the reliability of their CrackerJack rating. If not for the handyman, I would have wasted considerable time and money. I will never use this company again and will warn my loved ones to do likewise.
September 26, 2022