All-City Appliance Repair LLC

4.2 (147)
From Chicago, IL
SinceSeptember, 2021

We are committed to delivering top-notch repair services in Chicagoland, ensuring complete satisfaction of each customer. Our rates are transparent and affordable. We strongly believe in providing our customers with the same level of appliance repair service that we would want for ourselves.
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Service as described 4.4
Communication 3.6
Punctuality 4.5
Regrettably, it took us three visits and a span of two weeks for our refrigerator to undergo a complete fix. The prime complication was undetected during the initial visit, thus requiring a follow-up for confirmation and a third visit for parts installation. Although the appointed time window was not met by the technicians, they informed me promptly of any delays, which I appreciated. However, the use of the client's restroom, phone charger, and home WIFI code during a single visit by a technician raised concerns about professionalism. In addition, it would be prudent to consider using disposable shoe covers to maintain cleanliness within the client's home.
March 2, 2023
I would unquestionably consider rehiring them. The two technicians displayed a professional and amicable demeanor. They were able to discern the issue with our stove in a timely manner and promptly rectified it. I strongly endorse them.
January 27, 2023
Our dish washer's sprayer was malfunctioning. A service technician evaluated the issue, procured the appropriate component, and fixed it within a week. I would endorse their services!
November 16, 2022
Despite the unavailability of the required part, the young man who attended to my washing machine exhibited remarkable professionalism and kindness. I was grateful for his candid explanation of the situation, as it bolstered my faith in the company.
September 22, 2022
All-City promptly responded to the issue and efficiently resolved it on the very same day. Their repair personnel exhibited exceptional professionalism and courtesy. I strongly endorse All-City.
December 14, 2021