Deer Park Roofing

Chase's work was phenomenal! He presented himself in an exceedingly professional manner, going above and beyond my expectations. He meticulously snapped pictures and illustrated the location of the issue, then resolved it immediately before my very eyes. Due to the splendid service Chase provided, my neighbor and I both intend to partner with Deer Park for future projects, especially in light of Chase's exceptional performance. Therefore, I highly urge you to consider Deer Park and Chase for any necessary services.

At 10am, Travis arrived and conducted a thorough examination of the roof from both outside and inside the attic. Despite discovering a couple of shingles and a few protruding nails, he reassured us that the roof was, in fact, in excellent condition. He even praised the Duration shingles installed in 2013 and thoroughly explained why a replacement was not necessary at present. However, his inspection of the attic did not confirm whether the leak was connected to the identified roof issues. Travis advised us to inspect the HVAC pipes in the attic, given that they had been replaced in 2019 and may be the root of the issue. Nevertheless, we still desired the minor problems with the roof to be addressed. Travis returned with a technician the same day and promptly fixed the identified issues. We were pleased to learn that the shingles we invested in back in 2013 would continue to perform their intended function for several more years.

The chimney crown was fixed and the flu was substituted. Additionally, a cricket was set up previously. The service provided was highly professional. JJ displayed remarkable proficiency in overseeing the completion of the entire operation and even sent photographs along with the invoice. Her ability to offer exceptional customer service is commendable. If required, we will undoubtedly engage your company's services in the future.

Deer Park Roofing is an outstanding company. When we had a roof leak before a special event with out-of-town guests, we were worried about the unsightly damages that it caused inside our home. I reached out to JJ, the Production Manager, and explained the urgency of the situation. JJ was exceptional in his handling of the matter, with his professionalism, calmness, and swift communication regarding the job's status. The crew, Rick and Fred, arrived as promised, diagnosed and explained the problem with expertise, and made all necessary repairs in a single day. We are extremely appreciative of Deer Park Roofing's and JJ's responsiveness and exceptional customer service.

Working with Travis was a great experience. I really appreciate how responsive they were.