COC Enterprises
4.5
(304)
From
Lawrenceville, GA
SinceAugust, 2021
About
We strive to go above and beyond to find solutions and avoid having to ask the customer to "start over," acknowledging it as a failure on our part. It is crucial for us to assist those who have been advised to "Buy A New hard drive/computer," as these machines may simply require some attention or upgrades to continue functioning optimally, prolonging their investment.Our standard fee of $80 covers half an hour of labor, which entails identifying and fixing the issue in most cases. The cost of any required parts will be additional, and we can provide a quote or allow the customer to source them themselves; however, they will be liable for the part's functionality and accuracy.
Our data recovery service starts at $150, with a reduced rate for thumb drives based on capacity. In situations where data retrieval is unattainable, we understand that opening the device may be the only viable option, and as a result, we don't charge the full amount if we are unable to retrieve the data.
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Reviews
JW
Justin W.
Craig was incredibly helpful in getting all of my lost data back. He also provided me with various options for storing my back up files. Not only was he friendly, but his pricing was also great. I would highly recommend his services.
April 2, 2023
MC
Megan C.
COC Enterprises showcased an outstanding performance. Craig promptly answered my initial call, arrived as scheduled, exhibited impressive expertise regarding my issue, and efficiently resolved it at an affordable price. I wholeheartedly endorse them and would readily avail of their services in the future. Thank you for a job well done.
April 2, 2023
JC
Joshua C.
Wow, the service was outstanding! They kept us informed every step of the way and exceeded our expectations. Initially, I had doubts about my son using this service, but after conducting thorough research and sharing our concerns, we were given valid information to help us decide. I highly recommend this service - thank you for helping us save a significant amount of money.
March 23, 2023
LB
Lauren B.
Upon my initial request for a laptop repair, Craig was quick to respond. While his pricing was only slightly lower than a fixit place in Wal-Mart, I had a strong sense of trust in him with my sensitive information. Unlike the Wal-Mart fixit guys, who were only interested in installing a new hard drive, Craig was willing and able to recover my data. Though the process took longer than expected, it aligned with his initial quote, and upon receiving my repaired laptop, there were no traces of the previous damage. I was particularly impressed with Craig's ability to recover some lost photos that I had failed to back up, saving me time and money. Additionally, Craig was accommodating with delivery, meeting me at my convenience. Overall, I highly recommend Craig's services, especially if you value the information on your laptop. Despite the wait for parts and data transfer, my computer still works perfectly and Craig provided great service and work. Thank you, Craig!
December 24, 2022
JH
James H.
From beginning to end, Craig of COC Enterprises displayed professional expertise. The assessment and repair tasks were completed promptly and at an excellent price. Despite limitations imposed by Covid, the company even delivered my computer to my doorstep. I wholeheartedly endorse COC Enterprises and would recommend their services without reservation.
September 3, 2021