First Appliance Repair & HVAC

After a power outage, the furnace began to blow cold air. Fortunately, First Appliance Repair was able to assist. They were the sole responder who could arrive on the same day. The issue was diagnosed promptly, the necessary part was obtained, and the repair was completed the very next day. We appreciate your assistance during this tumultuous weather!

The technicians arrived for diagnosis, placed an order for the required equipment, fetched them, carried out the mending and completed the task in under three hours.

My request was promptly attended to by First Appliance. I scheduled an end of day appointment for the same day to mend a leaking washing machine. However, the receptionist informed me that it was too late for a technician to come to San Jose that day. Although disappointed, I empathized with the situation and rescheduled for an appointment in two days. Alex arrived on time, at the beginning of the allotted window, and was courteous and professional throughout. Despite the cramped space in my laundry room, he carefully assessed the situation and fixed the issue in just an hour. Despite my anxiety about the space constraints, he remained calm and focused on completing the task at hand. The problem was easily fixed by re-attaching a drain hose that had come loose, most likely due to my mistake of overloading the machine. Following Alex's repairs, the machine worked flawlessly again. Overall, I'm extremely satisfied with the excellent service provided by First Appliance and Alex. I wholeheartedly recommend their services. Thank you!

First Appliance Repair & HVAC provided a prompt response and exceptional workmanship. Moreover, they patiently elucidated the issue and the necessary steps to rectify it when I inquired. I am genuinely pleased with their work quality and wholeheartedly thank them.

Scheduling the appointment was effortless, and the technician arrived promptly the next morning. The initial repair was swift in identifying the problem with the malfunctioning dryer. Following the diagnosis, they promptly provided an estimate of the anticipated expenses. I am thoroughly impressed with the service provided and will readily refer it to others while also retaining it for my future requirements.