First Appliance Repair & HVAC

4.4 (479)
From Fremont, CA
SinceOctober, 2021

At First Appliance Repair, we are an appliances company located in Bay Area, dedicated to delivering exceptional service to our valued customers through personalized experiences.
Our team of technicians is highly skilled, professional, and respectful. We base our operations on our core values of transparency, hard work, and premium service. Our unwavering devotion to providing superior quality service is what sets us apart.
Our goal is to always ensure that our work is done right the first time, leaving our clients satisfied with our services.
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Service as described 4.8
Communication 3.8
Punctuality 4.5
After a power outage, the furnace began to blow cold air. Fortunately, First Appliance Repair was able to assist. They were the sole responder who could arrive on the same day. The issue was diagnosed promptly, the necessary part was obtained, and the repair was completed the very next day. We appreciate your assistance during this tumultuous weather!
March 23, 2023
The technicians arrived for diagnosis, placed an order for the required equipment, fetched them, carried out the mending and completed the task in under three hours.
November 18, 2022
My request was promptly attended to by First Appliance. I scheduled an end of day appointment for the same day to mend a leaking washing machine. However, the receptionist informed me that it was too late for a technician to come to San Jose that day. Although disappointed, I empathized with the situation and rescheduled for an appointment in two days. Alex arrived on time, at the beginning of the allotted window, and was courteous and professional throughout. Despite the cramped space in my laundry room, he carefully assessed the situation and fixed the issue in just an hour. Despite my anxiety about the space constraints, he remained calm and focused on completing the task at hand. The problem was easily fixed by re-attaching a drain hose that had come loose, most likely due to my mistake of overloading the machine. Following Alex's repairs, the machine worked flawlessly again. Overall, I'm extremely satisfied with the excellent service provided by First Appliance and Alex. I wholeheartedly recommend their services. Thank you!
October 7, 2022
First Appliance Repair & HVAC provided a prompt response and exceptional workmanship. Moreover, they patiently elucidated the issue and the necessary steps to rectify it when I inquired. I am genuinely pleased with their work quality and wholeheartedly thank them.
October 3, 2022
Scheduling the appointment was effortless, and the technician arrived promptly the next morning. The initial repair was swift in identifying the problem with the malfunctioning dryer. Following the diagnosis, they promptly provided an estimate of the anticipated expenses. I am thoroughly impressed with the service provided and will readily refer it to others while also retaining it for my future requirements.
September 16, 2022