Duck Duck Geeks

Having struggled for days to identify and fix our issue in-house, we arranged a remote session with Duck Duck Geeks and they quickly had us operational in just one hour!

Natasha proved to be exceptional by demonstrating her professionalism, expertise, and problem-solving skills through remote assistance. She successfully resolved my computer issues by utilizing Zoom to gain access to my mobile device and recording the malfunctioning computer. She effortlessly solved my Wi-Fi problem within a mere 15 minutes, leaving me with a fully functioning computer once again! As a suggestion, the website may not be optimized for mobile devices due to persistent pop-ups. Additionally, my initial experience had me hesitating the legitimacy of the company due to a poor connection and a phone call labelled as "scam likely".

Working with Natashia was an excellent experience. My wife, who is Chinese and not well-versed in using computers, and myself, a traditional technology guy, had questions regarding the latest operating systems. Not only did she resolve our issues, but she was also extremely patient and caring. We highly recommend her.

Even though we couldn't finish the setup process, Natasha put in her utmost effort to fix my malfunctioning computer. I would definitely consider her services in the future.

Natasha provided exceptional service. She quickly diagnosed my problem and resolved it within an hour. She allowed me to handle everything on my own, calling her back after each step. Natasha is highly professional and promptly responded to my messages and calls. Based on my experience, I highly recommend Duck Duck Geeks. I will certainly turn to Natasha for any future computer issues.