CountDown Appliance Service
4.9
(87)
From
Richmond, VA
SinceOctober, 2021
About
CountDown Appliance Service is dedicated to delivering fast and high-quality results that are unmatched by anyone else! We offer repair and maintenance services for a range of appliances including dishwashers, fridges, washers, dryers, microwaves, and ice makers (in fridge only). Please note that our office is open Monday through Friday from 9 AM to 5 PM, and our technicians and CSR’s keep their phones in the office until the next business day. If you reach out to us outside of these hours, we regret to inform you that we will not be able to respond until the next business day. Thank you for choosing CountDown Appliance Service!Profile isn't claimed yet
Reviews
RF
Rachel F.
CountDown Appliances promptly assessed the issue with my washing machine and efficiently ordered the required part. Their communication regarding appointment timing was effective, and they conducted themselves professionally in my home. I would not hesitate to employ their services once more!
March 27, 2023
JG
Jessica G.
In just an hour, Tory successfully diagnosed and fixed my dishwasher. He provided me with a service quote before commencing the work, and even waived the service fee. His communication skills were exemplary, as he kept me updated through CrackerJack as well as phone calls about his arrival time. I strongly recommend him!
March 17, 2023
JR
Jonathan R.
My appointment with Tory was confirmed beforehand, and I received a text on the day of the service notifying me that he was on his way. He arrived on time and swiftly identified the root cause of the problem. After conducting thorough tests, he concluded that the icemaker needed to be replaced. Moreover, he discovered a secondary issue related to ice build-up in the freezer, which caused water leakage. Tory determined that the cause was a clogged drain line, and he removed it to clean and check for blockage caused by ice buildup. He did a temporary fix and advised me that he would return with additional equipment to address the matter safely. He returned as promised and used a handheld steamer to remove the ice and other blockages in and around the evaporator. He ensured that everything worked correctly before leaving, and he followed up later to check if there were any new issues. I was grateful for his attention to detail and quality service and recommend Tory Bucy of Countdown Appliance Services to anyone experiencing appliance problems.
January 4, 2023
AJ
Anthony J.
After I emailed Tory about our dishwasher's draining issue, he quickly responded and arrived to diagnose the problem. Tory ordered the necessary replacement part and provided an estimate for the repair. Within two days, the part arrived and was installed, resulting in the appliance working like new. I highly recommend Tory for any appliance repair needs.
December 16, 2022
RL
Ryan L.
For some time now, I've been on the hunt for a dependable, truthful, and well-informed appliance company. I've had problems with technical support relating to my refrigerators and freezers previously. However, I finally came across CountDown Appliance Service on CrackerJack, and they have been the perfect company for any of my appliance needs. Today, they serviced my washer and dryer for maintenance purposes. These machines have been with me for a long time, and I'm quite attached to them. The technician explained his process and reasoning, and now, we are prepared for any upcoming endeavors.
September 20, 2022