Thorough Plumbing

4.8 (14)
From Allen, TX
SinceSeptember, 2021

About
"Companies that receive honest reviews grow honestly."
Choosing our services guarantees not only your satisfaction but the well-being of your home. Our objective is to ensure that you fully comprehend the issue at hand and the measures we can take to resolve it. Our services may involve repair or, if necessary, replacement. Payment arrangements are available upon request.
As a new homeowner or someone unfamiliar with their property, we offer guidance and instruction for identifying potential problems and preparing for certain situations like shutting off the water. Our expertise extends beyond basic plumbing, encompassing leak detection, gas, sewer, and water systems. We also specialize in water treatment, offering filtration systems and anti-scale devices to address hard water.
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Reviews

Service as described 4.8
Communication 4.8
Punctuality 4.8
KM
Kyle M.
On the day before Thanksgiving, in the late hours, we faced a valve malfunction which demanded water supply to be shut off. Despite everyone else having called it a day, I reached out to Jeff who was willing to help us out of this mess. Not only did he perform a fantastic repair job, but he was also extremely friendly and gentle. After losing our previous plumbing service to retirement, we have now stumbled upon a promising new plumber!
November 29, 2021
DM
Daniel M.
Jeff exudes a high level of professionalism and possesses a clear understanding of his craft. He took the time to elucidate the problem in its entirety, outlining the steps necessary to rectify the situation. Notably, he proffered a variety of choices while remaining impartial to any particular course of action. Throughout, he conducted himself with honesty and integrity, and even provided guidance regarding a matter that fell outside the realm of his expertise. All queries were met with thoughtful responses, and he serves as an excellent resource for any plumbing-related concerns.
November 14, 2021
JD
Jessica D.
There was a significant leak in the pipe running from the main connection to the house that required immediate attention. Jeff, the skilled plumber from Thorough, came to our rescue by scheduling an emergency repair call. He arrived at 6:30PM and worked tirelessly until midnight to fix the issue. Jeff did an excellent job at repairing the damage and made sure to minimize any digging in the front yard. Without hesitation, I wholeheartedly recommend Thorough for all your plumbing needs.
November 5, 2021
RH
Robert H.
Jeff was exceptional in regards to his punctuality, affordability, and effective communication. Going forward, we intend to rely on him for all of our plumbing requirements!
October 16, 2021