VIP Appliance Repair and maintenance

5.0 (92)
From Culpeper, VA
SinceSeptember, 2021

About
Personal service makes all the difference. It's not solely about service.
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Reviews

Service as described 5.0
Communication 5.0
Punctuality 5.0
NG
Within an hour of our phone call, Will and Alex arrived to inspect our freezer. Our freezer had malfunctioned, and the electronic controls were not working. They were able to diagnose the problem and offered us a cost-effective solution. We were amazed! We followed their advice and unplugged the freezer for 21 hours, and it was able to reboot itself, and it is working perfectly now. They were very professional, and we saved a lot of money because of them.
January 12, 2023
DT
The service was hassle-free and timely. The matter was resolved promptly and the price was reasonable. I was overjoyed with the quality of service and will definitely consider availing their services again.
January 5, 2023
MR
My dishwasher was having drainage issues, but as soon as I switched on the garbage disposal, it would work perfectly fine. I reached out to CrackerJack for assistance and they connected me with a reliable repair service called VIP Appliance. In no time, VIP Appliance was in touch with me and scheduled to come over the very next day. They gave me an estimated time of arrival and notified me 30 minutes before reaching. The technicians identified a blockage in the garbage disposal and promptly took care of it. They did an excellent job and I am thoroughly impressed. I will definitely save their contact details for any future appliance repairs.
December 8, 2022
JW
I highly recommend using the VIP Service for their outstanding professional service, excellent communication, and great value. What's more, payment was not requested until the work was completed. When I initiated a service request on a Friday afternoon, VIP promptly responded and scheduled a technician named Mo to come the following morning at my convenient time. Mo arrived on time and was able to fix my microwave issue and even diagnosed the problems with my washer and refrigerator, which required parts. A quote was provided for the repair and parts, which I readily accepted. VIP immediately scheduled an appointment based on the anticipated delivery date of the parts. They were quick to inform me of any changes related to parts delivery, and the appointment was rescheduled accordingly. Mo arrived on the scheduled appointment day and efficiently completed the work. Overall, I can attest that the VIP Service provided top-level service, and I highly recommend it.
July 30, 2022
JB
In the recent storms, we ended up losing our dryer control board. The very next day, VIP came out for a diagnosis. Ultimately, they returned with the necessary part a few days later to conduct the repair. It was certainly a relief to have our dryer back up and running so promptly.
June 29, 2022