Pure Water 1

4.5 (7)
From Santa Monica, CA
SinceAugust, 2021

About
Pure Water 1 is a local organization that has over 25 years of experience in the field of Residential & Commercial water treatment projects. Our solutions are based on project assessments, water testing, site inspection, and customer needs. We adhere to the manufacturer's requirements and local installation codes during installation.

Our follow-up visit ensures that all components are operating correctly, and we answer any possible questions that the project owner may have while providing operational information. Our Tech department conducts a quality control survey and follows up with a call to confirm our client's satisfaction, provide additional information if necessary, and update our records.

We provide an automatic reminder notice to our clients so that they can service their system on time and safeguard their water quality and system longevity.

We view our work as a positive change in our customers' lifestyles and lives. Among our clients, we have witnessed a variety of life and health improvements, giving us the confidence to promote Pure Water and the positive influence of our profession.

We are proud to have served the Southern Californian community as well as various national and international residential, commercial, and governmental projects. We are committed to keeping up with the latest technology in our industry through training and information while remaining in compliance with environmental regulations.
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Reviews

Service as described 3.9
Communication 4.7
Punctuality 4.8
JM
Joshua M.
A few weeks ago, I received my yearly water treatment service maintenance from Pure Water 1 and I am extremely satisfied with their customer service. Whenever I have questions regarding extra parts or filters, I call them and they always provide me with a quick response and concise answers. I highly recommend Pure Water 1. Name: Kevin Fiero
February 12, 2023
JP
Joshua P.
I am extremely satisfied with the water softening/conditioning system that I recently installed throughout my entire home. The team provided outstanding customer service and pricing, and I highly recommend their services to anyone in need.
September 10, 2022
SN
Stephanie N.
Upon reaching out to Pure Water, Mat was prompt in responding to my inquiry and provided comprehensive answers to help me program my system. He even suggested effective solutions for other concerns. I will definitely contact Pure Water again for any future water softener needs. Sincerely, Matt W
June 8, 2022
CT
Courtney T.
Fred Kay here, and I am pleased to report that I have selected Pure Water 1 as the provider for my entire home's water filtration system. Their team has been incredibly helpful, providing us with ample information to make an informed decision and have answered all questions we have had. In addition, their punctual arrival and expert handling of the installation was impressive. As a result, we are beyond happy with the outcome and can confidently say that we had a positive experience overall with Pure Water 1.
November 20, 2021
LC
Lauren C.
The job was delayed as they arrived two hours behind schedule. After an hour of waiting, I had to contact them to confirm whether they would still arrive. Nonetheless, their communication was satisfactory, and I chose to hire them based on Mat's expertise in water treatment, which surpassed that of other vendors.
September 4, 2021