Vortex Air Solutions

With his extensive expertise, Erik proved to be a highly capable technician who communicated effectively and was punctual. Following a prompt diagnosis, he presented me with optimal solutions to prevent unnecessary expenses for a failing, outdated A/C system. His professional demeanor and honesty were greatly appreciated, and I wholeheartedly endorse both him and his services.

Erik's responsiveness was impressive. He promptly replied to my inquiry and arrived within a mere 3 hours. Fortunately, he had the necessary parts on hand and resolved the issue in just 2 hours. Additionally, he provided me with valuable advice on avoiding future problems. To top it off, he even documented the issues with pictures on the invoice. Erik truly went above and beyond.

Thanks to Erik's professionalism and efficiency, our AC unit was successfully repaired even on a scorching 110 degrees day!

Erik's response was prompt and he managed to make it on the same day. After diagnosing the issue, he offered a thorough explanation of the solution. Presently, all is functioning satisfactorily, and we are content with the outcome.

Upon receiving my query, Vortex promptly responded and informed me that they would be arriving within 30 minutes. Notably, they provided me with a comprehensive explanation of the circumstances and expeditiously resolved the issue.